Privacy Policy

Overview

AIFKC (“we,” “us,” or “our”) operates the website https://aifkc.com (the “Website”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our Website or use our services.

By using our Website or services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

a. Personal Information

We may collect personal information that you voluntarily provide, including but not limited to:

Name

Phone number

Email address

Business name

Any information submitted through forms, calls, messages, or inquiries

b. Call, SMS, and Communication Data

If you interact with our AI phone answering, SMS, or lead capture services, we may collect:

Call recordings or call transcripts

SMS or message content

Call and message metadata (time, duration, phone numbers)

This information is used solely to provide, manage, and improve our services.

c. Automatically Collected Information

When you visit our Website, we may automatically collect:

IP address

Browser type and device information

Pages visited and usage data

2. How We Use Your Information

We use collected information to:

Provide and operate our AI answering and lead capture services

Deliver leads and communications as requested

Improve service quality and system performance

Respond to inquiries and customer support requests

Comply with legal and regulatory requirements

3. Third-Party Services & White-Labeled Technology

We utilize third-party service providers and white-labeled technology platforms to deliver our services, including CRM, call handling, SMS messaging, automation, and data storage.

These providers may process personal data on our behalf only for the purpose of providing our services and are contractually obligated to maintain appropriate data protection and security measures.

4. Sharing of Information

We do not sell your personal information.

We may share information with:

Technology and infrastructure service providers

Messaging and telecommunications providers

Clients for whom leads or communications were generated

Legal or regulatory authorities if required by law

Mobile Information & Non-Sharing Clause

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing with subcontractors and service providers in support roles, such as customer service, telecommunications, hosting, and platform operations, is permitted solely for the purpose of delivering our services.

All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. SMS & Phone Communications (A2P 10DLC Compliance)

By submitting your phone number through our Website or services, you consent to receive calls and/or text messages related to inquiries, services, or lead follow-ups. Message frequency may vary. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no system can guarantee absolute security.

7. Cookies & Tracking Technologies

We may use cookies or similar technologies to analyze Website usage and improve user experience. You may control cookies through your browser settings.

8. Your Privacy Rights

Depending on your location, you may have the right to:

Access your personal data

Request correction or deletion

Opt out of communications

Requests can be made by contacting us at it.aifkc.com.

9. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect information from children.

10. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

11. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

12. Contact Information

If you have any questions regarding this Privacy Policy, contact us at:

AIFKC
Website: https://aifkc.com
Email: it.aifkc.com